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Meridian

Technology

Target architecture

Built above the connectivity layer.

Meridian is a cloud-based passenger experience platform designed to operate across existing private aviation connectivity infrastructure. Starlink, Gogo, Viasat and other providers deliver the connection — Meridian turns that connection into an intelligent, destination-aware experience.

Where it lives

The intelligence lives in the cloud.

The core application, content engine, destination logic, brand inventory, analytics, campaign management and operator controls live outside the aircraft in secure cloud infrastructure. The aircraft does not carry the Meridian application stack — the onboard network is the access point through which passengers reach it.

The aircraft path

  1. Satellite / air-to-ground network

    Provider constellation or ground network

  2. Aircraft connectivity system

    Terminal · antenna · modem

  3. Cabin Wi-Fi network

    Router · access points · captive portal

  4. Passenger device

    Own browser — nothing installed

Encrypted passenger session

Requests up, experience down — carried over the aircraft path above to the Meridian cloud below.

The Meridian cloud platform

  • Application & experience delivery

    The responsive passenger web experience

  • Destination engine

    Route, timing and season resolved to context

  • Campaign & content engine

    Brand inventory · operator rules · ranking

  • Analytics · dashboards

    Aggregate engagement, never identity

Feeding the destination engine

Operator & aviation data — scheduling, dispatch, trip feeds and aviation data APIs — enters as trip and destination context. Dashed path: data, not passenger traffic.

Target architecture · integration depth depends on provider and operator configuration

The aircraft provides access. The cloud provides intelligence.

  • No competing connectivity network
  • No new passenger application
  • No change to how the aircraft reaches the internet

How it deploys

Six layers. One conversation about who controls the network.

Five layers in the cloud, one already on the aircraft. Who controls the cabin network decides the path; software comes first and hardware only where it earns its place; what survives a dropped link is designed, not hoped for.

What Meridian actually is.

PASSENGER EXPERIENCE05EXPERIENCE ENGINE06DATA + INTEGRATIONS07MERIDIAN PLATFORM07CLOUD INFRASTRUCTURE07AIRCRAFT ACCESS LAYER04FIVE LAYERS IN THE CLOUD · ONE ALREADY ON THE AIRCRAFT
  • Passenger experience

    • Responsive web application
    • Destination interface
    • Brand discovery
    • Experiences
    • Reservation / transaction pathways
  • Experience engine

    • Destination logic
    • Passenger context
    • Content ranking
    • Campaign rules
    • Brand relevance
    • Operator configuration
  • Data + integrations

    • Operator systems
    • Trip data
    • Aviation APIs
    • Partner APIs
    • Inventory systems
    • CRM
    • Analytics
  • Meridian platform

    • Authentication
    • Content management
    • Campaign management
    • Operator dashboard
    • Brand dashboard
    • Reporting
    • Administration
  • Cloud infrastructure

    • Application hosting
    • Database
    • API layer
    • CDN
    • Security
    • Monitoring
    • Logging
  • Aircraft access layer

    • Cabin Wi-Fi
    • Router
    • Captive portal
    • Connectivity network

How Meridian knows the destination

Destination awareness is a data problem, not a passenger-input problem.

Passengers should not have to tell the system where they are flying when that information can be obtained programmatically from the operator's own systems and commercial aviation data.

Trip & aviation data, inDestination context, outSubject to technical access, and to provider and operator configuration

Meridian does not require access to safety-critical aircraft systems to function.

The initial architecture favours commercially available trip, scheduling and aviation-data sources over direct avionics integration — implementation stays software-led, not aircraft-modification-led.

Every source on the left is a system the operator already runs. The engine reads the trip, the tail, the departure, the arrival and the timing — nothing about who is on board — and resolves them into where this flight is going and when, so the cabin shows what is relevant there.

The mechanics

How an aircraft address becomes the right journey.

Beneath the passenger experience: a stable per-aircraft address, a per-trip link everywhere else, and a resolution rule that never guesses.

Resolution, step by step

Wrong-destination content is treated as a trust failure; no Member identity is required to resolve any of it.

The connectivity providers

Meridian is connectivity-agnostic.

The providers below supply the communications infrastructure and bandwidth. Meridian is the software and passenger-experience layer above it — the relationship is architectural, not competitive.

Starlink

Role

Connectivity infrastructure.

Meridian relationship

Meridian operates over the connection rather than replacing it.

Potential deeper integration

Portal behaviour, APIs, aircraft context, or provider-level deployment would depend on technical access and commercial arrangements.

Gogo

Role

Private-aviation connectivity infrastructure.

Meridian relationship

Meridian sits above the aircraft network.

Potential deeper integration

Router, portal, or platform access may support more native deployment.

Viasat

Role

Satellite connectivity infrastructure.

Meridian relationship

Meridian uses the connection rather than competing with the connectivity provider.

Potential deeper integration

Portal, API, or platform integration may enable a more seamless passenger experience.

Other providers

Meridian is designed as a connectivity-agnostic platform. The architectural objective is not to depend on a single provider — that keeps operator flexibility intact and keeps Meridian from becoming structurally tied to one hardware ecosystem.

Providers are named here in their architectural role, not as Meridian partners. No integration, API access or commercial relationship with any provider exists today.

Questions for the room

The integration questions that matter.

For the conversation with a connectivity provider, a router vendor, or an aviation IT team.

  1. 01

    Can the passenger captive portal or landing page be customised?

  2. 02

    Can an external cloud-hosted web application be used as part of the Wi-Fi onboarding experience?

  3. 03

    Can the router redirect or deep-link passengers to an external URL?

  4. 04

    Are portal-configuration APIs available?

  5. 05

    Can aircraft tail number or network identity be exposed securely to an approved application?

  6. 06

    Can trip or destination context be passed into the passenger experience?

  7. 07

    Are there APIs for connectivity state, aircraft identity, or session context?

  8. 08

    Can selected web content be cached locally onboard?

  9. 09

    Does implementation require provider approval?

  10. 10

    Would any integration require certification, STC changes, or aircraft modification?

  11. 11

    What functionality is controlled by the operator versus the connectivity provider?

  12. 12

    What functionality can be configured fleet-wide remotely?

These questions determine integration depth. They do not determine whether Meridian can exist — the baseline product remains a cloud software platform.

Security + privacy

Context without unnecessary passenger surveillance.

Meridian is architected around contextual relevance rather than invasive tracking.

Contextual inputs — none of them identity

  • Destination
  • Departure point
  • Flight timing
  • Aircraft or fleet
  • Operator
  • Session behaviour
  • Passenger-selected interests

Destination intelligence does not require surveillance.

Principles

  • Minimise personally identifiable information
  • Separate aircraft context from passenger identity where possible
  • Encrypt data in transit
  • Use secure cloud authentication
  • Maintain role-based operator and brand access
  • Provide clear consent where personalisation requires identifiable passenger data

Passenger identity enters the system only where deliberately implemented and consented to — and never as a requirement for the destination experience itself.

The activation path

One path for the passenger. A separate one for the data.

The only point at which a passenger becomes identifiable is the moment they ask for something. Everything before it runs on flight context, and everything measured afterwards is aggregated.

  1. 01

    Aircraft & route context

    Origin, destination, date, season. No passenger identity.

  2. 02

    Content resolution

    Deterministic rules select eligible collections and formats.

  3. 03

    Passenger device

    The existing captive portal, in the passenger's own browser.

  4. 04

    Interaction

    The passenger browses, or does not. Nothing is required.

  5. 05Consent gate

    Explicit activation

    The passenger asks for something. This is the only point data is created.

  6. 06

    Routing layer

    The request is routed to the right partner in the arrival market.

  7. 07

    Local fulfilment

    A dealer, broker, concierge or host acts on it.

  8. 08

    Outcome

    Reported back for attribution. Aggregate, not individual.

Operator implementation flow

What deployment looks like.

The first working session with an operator is a survey of what already exists — not a proposal to change it.

  1. 01

    Network review

    • Connectivity provider
    • Router / cabin network
    • Existing passenger portal
    • Fleet configuration
    • Who controls portal behaviour
  2. 02

    Data connection

    • Tail number
    • Trip
    • Departure
    • Arrival
    • Timing
    • Operator configuration
  3. 03

    Experience configuration

    • Meridian-branded
    • Co-branded
    • White-label
    • Passenger-experience rules
    • Fleet / tail configuration
  4. 04

    Portal deployment

    • Captive portal
    • Existing operator portal
    • Direct URL
    • Router integration
    • Provider integration
  5. 05

    Validation

    • Aircraft network
    • Passenger devices
    • Connectivity states
    • Destination accuracy
    • Content delivery
    • Security
    • Analytics
  6. 06

    Fleet rollout

    • By aircraft
    • By fleet type
    • By base
    • By operator
    • By connectivity configuration

What we need from an operator

Connectivity

  • Who provides connectivity?
  • What hardware is installed?
  • What router manages cabin Wi-Fi?
  • Is there an existing captive portal?
  • Who controls portal configuration?

Fleet

  • Aircraft types
  • Tail numbers
  • Connectivity configuration by tail
  • Cabin-management systems

Trip data

  • Scheduling platform
  • Dispatch platform
  • Available APIs
  • Trip-data export capabilities

Passenger experience

  • Current Wi-Fi onboarding flow
  • Existing digital portal
  • Branding requirements
  • Authentication requirements

IT + security

  • Aviation IT contact
  • Cybersecurity requirements
  • Vendor onboarding process
  • Data-processing requirements

Commercial

  • Pilot fleet
  • Deployment scale
  • White-label vs Meridian brand
  • Target passenger experience

Deployment status

What exists, what a pilot adds, what scale requires.

Capability-level precision: the demonstration platform is live today; live portal delivery and operator controls in production arrive with a pilot; multi-operator operations arrive with scale.

  1. TodayCurrent

    Demonstration platform

    What exists today: the passenger experience, route resolution and dashboards run end to end as a live interactive demonstration on seeded data.

  2. ValidationPlanned

    Pilot

    A limited aircraft group on two or three corridors, with live portal delivery, operator controls in production and real engagement measurement replacing the assumptions.

  3. ScalePlanned

    Scale

    Centralised content operations, multi-operator controls, multi-market fulfilment routing and campaign management across corridors.

The simple version

Starlink, Gogo and Viasat connect the aircraft.

The aircraft network connects the passenger.

Meridian connects the passenger to the world around their destination.

The platform
Lives primarily in the cloud
The integration
Lives at the passenger-network layer
The intelligence
Trip data, destination context, and the Meridian platform
The experience
Controlled by the operator
The deployment path
Depends on who controls the aircraft's passenger-facing network

Meridian does not need to rebuild the aircraft. It needs to intelligently use the infrastructure already there.

The technical answer is short. The operational one takes a pilot.

Meridian introduces no hardware and no avionics change. What it costs an operator in integration effort varies by connectivity configuration, and the only honest way to find out is on a small group of aircraft.